Effective Date: 10.01.09

Pinnacle Automotive Protection - Commitment
Our primary goal in conducting business is to ensure that all information submitted by our customers remains confidential. Any personal information provided to us will be held in the strictest confidence and not be shared or sold to any third party unless required by law. To demonstrate our promise to uphold privacy to the highest level, we provide a direct link to our privacy notice on our Web site for your review. Allowing access to our privacy notice is necessary to build a sense of security so that you want to continue to do business with us over the Internet. To make our privacy notice accessible, we have provided a direct link on all pages where you are prompted to disclose personal information.

Information we collect
This privacy notice applies to all information collected or submitted on the Pinnacle Automotive Protection.com, site. You may obtain a quote without providing any confidential information or you may provide such information and our representative will contact you. The following information will be collected at one or more of our pages:
For Quotes and/or Callback: Vehicle: VIN, Year, Make, Model, Mileage, Name, Address, State, Email, Telephone #

The way we use information
The information we collect is used to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor, shared with agents or contractors who assist in providing support for our internal operations, used by us to contact consumers for marketing purposes, shared with other reputable organizations to help them contact consumers for marketing purposes, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website, to a successor entity in connection with a corporate merger, consolidation, sale of assets or other corporate change respecting the Website.

How to initiate future contact
We would like to continue a business relationship with individuals that submit their personally identifiable information by notifying them of applicable promotional materials. Should you provide us your email address, we may periodically send you information relevant to your vehicle. At any time, you may request removal by sending an email to customerservice@carefreedriving.com (from the email address you are requesting be removed from our list) with the word "please remove senders email address" in the subject line.

Our commitment to data security
We have dedicated resources to ensure proper dissemination of information, prevent access violations, and uphold data integrity through internal and external procedures to protect information obtained via our Web site.

Our commitment to children's privacy
In regards to children, we strongly believe that their privacy is important. Due to our stance on this issue, we do not accept or retain any individual's information if we are aware of the fact that they are under the age of 18. Our Web site is not designed and is not intended to entice individuals that are under 18.

How to access or correct your information
Your information is stored in retrievable form. It can be accessed only by those employees whose job function requires access, such as customer service representatives and claims adjusters. To protect the privacy of our customers all personal data is stored on secure servers. Each access to such data requires a password and an ID number. Only those authorized are issued such passwords. Each access to the data, as well as changes made, are logged. The time and identity of the person gaining access is recorded. Although you do not have direct online access to your personal data, at any time, you may review or update the personal information we have collected by contacting us at customerservcie@carefreedriving.com and placing "Update" in the subject line. You can correct factual errors in your personally identifiable information by sending us a request that shows the error.

How to contact us
Should you have other questions or concerns about these privacy policies, please call us at 888-518-6738 or send an email to customerservice@carefreedriving.com to obtain answers.